What Caddo Parish Residents Need to Know About Shreveport City Hall

Do you know who to contact when you have a question about city services, need a permit, or want to understand how your local government works?

SHREVEPORT, Louisiana — Shreveport City Hall on Travis Street is the center of municipal government for the largest city in Caddo Parish. Operating under a mayor-council system, City Hall houses the departments that manage everything from public infrastructure and community development to finance, human resources, and legal affairs. For residents and business owners navigating city processes, it's the starting point for most official needs.

The building houses departments across multiple floors, including the Office of the Mayor, the City Administrator, Public Works, the Parish Attorney, Finance, and Human Resources. For residents, the most common interactions involve permits, property questions, utility services, and public meeting access. The city has expanded its online resources in recent years, making more services available without requiring an in-person visit — a change that's reduced wait times and simplified routine transactions for many residents.

City officials and department staff are generally accessible by phone and email for direct inquiries, and the city holds regular council meetings that are open to the public. Residents who engage directly — whether to report a concern, attend a meeting, or ask about a specific program — typically find the process more straightforward than expected. The city's website at shreveportla.gov serves as the best first stop for finding the right department contact before making a call or visit.

Shreveport City Hall is located at 505 Travis Street in downtown Shreveport — in the Government Plaza area near the heart of the city's civic district. Office hours are Monday through Friday, 8 AM to 5 PM. For general inquiries, call (318) 226-6900. Full department listings, online services, and meeting schedules are available at shreveportla.gov.